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Home Delivery Asst

Little Canada, Minnesota

Job ID 10152681 Salary Job Type Full-time Date posted 12/05/2018


Primary Objective & Scope of Position:

To serve as a partner of the delivery team as they inspect, load, deliver, and set-up merchandise for customers in a manner consistent with Mission Statement and company guidelines, in a safe, accurate manner.

Essential Functions and Accountabilities:


  • Deliver merchandise in a safe and efficient manner. Co-establishes customer greeting, and assists with a pre-assessment for delivery. Under the direction of the driver, assists with the set up merchandise, delivery and returns with accuracy. Properly rewraps returned merchandise and reloads onto trucks. Throughout delivery process, re-shifts load to secure a safe and organized transport. Post shift, places merchandise in proper areas of the warehouse. Always conducts deliveries with dignity and respect for customers and their homes consistent with the Corporate Mission Statement; follows established guidelines. Remove all wrapping material, packaging, tie downs, and other waste generated from the delivery from the customers' home. Ensures the customer's home or establishment is left in order and free of damage. Ensures follow up regarding delivery or pickup including collection of discarded mattresses, documentation, etc.

People Development

  • Assists with daily pre-trip inspections. Assists with maintaining clean delivery vehicles so as to keep trucks in top running order and to display to customers a professional, clean, and organized delivery.
  • Consistently reports to work as scheduled ready and able to respond to routes, partners and tasks as assigned.


  • Assists with the communication with dispatch throughout day regarding modifications or changes in delivery routes or specific deliveries as an assist to the driver. Assists with interpretation and reading of routes on the GPS system for driver navigation to established stops.
  • Ability to read and comprehend simple instructions, short correspondence, roadmaps, and memos. Ability to write correspondence and to effectively present information in one-to-one and small group situations to customers, clients, and other employees.


  • Work to complete all assigned deliveries during each shift in a flexible, creative and cooperative manner so as to limit customer dissatisfaction with product or experience. Maintain an index and completion percentage to standard or above.


  • Adheres to safety policies and practices and consistently models safe behaviors and risk reduction procedures


High school diploma or GED (or currently working towards). Basic math skills - add/subtract; multiply/divide. Ability to perform these operations using units of weight measurement, volume, and distance. Knowledge of tool and hardware components and product assembly. Ability to pass criminal background check and drug screen.

Additional Description

EEOC Statement

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.

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